专业、周到的售前服务
针对剂型的特点,提供最优的配套方案;
提供最优的配套方案,提供权威的技术交流平台;
配合客户调试分析存在的问题;
提供符合GMP验证要求的一套完整性的系统文件。
完善、科学的售中服务
我们严格按照IS09001:2000质量标准,建立完善的质量保证体系;
在接受定单开始按流程环环把关,以确保每个产品符合客户要求。
前瞻性的售后服务
跟踪到货的及时性、完好性;
定期询访用户使用过程中的问题,提供解决方案;
根据客户使用情况,调整最佳配套方案;
定期用户满意度调查,检查服务中的不足。
Professional and thoughtful pre-sales service
According to the characteristics of the dosage form, the optimal matching scheme is provided;
Provide the best supporting scheme and authoritative technology exchange platform;
Cooperate with customers to debug and analyze the existing problems; Provide a complete set of system documents meeting GMP verification requirements.
Perfect and scientific service in sale
We strictly follow IS09001:2000 quality standard to establish a perfect quality assurance system;
In order to ensure that each product meets the customer"s requirements, we start to check the order according to the process.
Forward looking after-sales service
Tracking the timeliness and intactness of arrival;
Regularly inquire and visit the problems in the use process of users and provide solutions;
Adjust the best matching scheme according to the use of customers;
Regular customer satisfaction survey to check the deficiencies in the service.